Handle safety first

  • Call 911 for fire, smoke, carbon-monoxide alarms, or an immediate threat to life or property.
  • Leave the home and contact the gas utility or emergency services if you suspect a gas leak.
  • People at greater risk from heat may need to relocate to a safe, cool place rather than wait for HVAC availability.

Details that help qualify a request

  • Whether the equipment runs and whether any air reaches the vents
  • Any ice, water, odor, noise, breaker trip, or thermostat message
  • Your city and ZIP code, best contact method, and requested timing

Ready to describe your HVAC need?

Use the secure request flow. Your details may be shared with an appropriate participating professional under the consent shown in the form.